Please check this for all filters if you have more then one. If you find the IP address in IP allow list, please remove it. Spam Filter - If the spam messages came from the same domain, please go to EAC Protection Spam Filter Allow list and check which domains are allowed. If you find the domain in question, please remove it. Exchange Online Protection provides advanced security and reliability to help protect your information. Eliminate threats before they reach the corporate firewall with multi-layered, real-time anti-spam and multi-engine anti-malware protection. Protect your company's IP reputation by using separate outbound delivery pools for high-risk email.
The default Microsoft Exchange spam filter is complicated to use, has a relatively low spam capture rate, and only provides IP protection services at a premium. Find out how you can simplify spam filtering - and achieve a higher spam capture rate - when you take advantage of a free trial of SpamTitan. Microsoft Exchange Online Protection (EOP) provides built-in malware and spam filtering capabilities that help protect inbound and outbound messages from malicious software and help protect your network from spam transferred through email. Administrators do not need to set up or maintain the filtering technologies, which are enabled by default.
No one likes spam or junk email. The Outlook Junk Email Filter doesn’t stop delivery of junk email messages, but does the next best thing—it moves suspected spam to the Junk Email folder.
Newer versionsOffice 2010Office 2007
Tips: It's a good idea to regularly review messages in the Junk Email folder to check for legitimate messages that were incorrectly classified as junk. If you find a message that isn’t junk, drag it back to the Inbox or any folder. You can also mark the item as not junk by doing the following:
By default, the Junk Email Filter is turned on and the protection level is set to No Automatic Filtering. You can make the filter more aggressive by changing the level of protection that it provides. The Junk Email Filter evaluates each incoming message based on several factors. These can include the time when the message was sent and the content of the message.
To change the options for the Junk Email Filter, do the following:
Microsoft Spam Filter Not Working
Junk email filter lists
While the Junk Email Filter checks your incoming messages automatically, Junk Email Filter Lists let you control what is considered spam. You can add names, email addresses and domains to these lists so the filter doesn’t check messages from sources you trust, or blocks messages that arrive from specific email addresses and domains you don't know or trust.
Safe Senders list Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. You can add your Contacts and other correspondents to this list. However, by design, safe domains are not recognized by default in Exchange Online or in Exchange Online Protection. Only blocked domains, blocked sender addresses, and safe sender addresses are recognized. If you use a Microsoft Exchange Server account, all names and addresses in the global address list (GAL) are automatically considered safe. The Safe Sender limit is 1024.
Safe Recipients list If you belong to a mailing list or a distribution list, you can add the list sender to the Safe Recipients List. Messages sent to these email addresses or domain names are never treated as junk, regardless of the content of the message.
Blocked Senders list You can easily block messages from particular senders by adding their email addresses or domain names to the Blocked Senders List. When you add a name or email address to this list, Outlook moves any incoming message from that source to the Junk Email folder. Messages from people or domain names that appear in this list are always classified as junk, regardless of the content of the message. The blocked sender limit is 500.
Blocked Top-Level Domains list To block unwanted email messages from another country/region, you can add country/region codes to the Blocked Top-Level Domains List. For example, checking the CA [Canada], US [United States], and MX [Mexico] boxes in the list blocks messages from email addresses that end in .ca, .us, and .mx.
Blocked Encodings list To block unwanted email messages that appear in another character set or alphabet, you can add encodings to the Blocked Encodings List.
Junk Email Filter differences when Cached Exchange Mode is turned on or off
If you use an Exchange account, you have access to another layer of tools to combat junk email.
How the Junk Email Filter works
The Junk Email Filter evaluates each incoming message to assess whether it might be spam, based on several factors. These can include the time when the message was sent and the content of the message. By default, the Junk Email Filter is turned on and the protection level is set to Low. This level catches only the most obvious spam. You can make the filter more aggressive by changing the level of protection that it provides.
Note: The Outlook Junk Email Filter doesn’t stop delivery of junk email messages, but moves suspected spam to the Junk E-mail folder.
You can adjust the Junk Email Filter settings in the Junk E-mail Options dialog box.
Junk E-mail folder
Any message that is suspected to be junk is moved to the Junk E-mail folder. We recommend that you periodically review the messages in the Junk E-mail folder to check for legitimate messages that were incorrectly classified as junk. If you find a message that isn’t junk, drag them back to the Inbox or to any folder. You can also mark the item as not junk by doing the following:
Junk Email Filter Lists
While the Junk Email Filter checks your incoming messages automatically, the Junk Email Filter Lists give you more control over what is considered spam. You can add names, email addresses and domains to these lists so the Filter allows for messages from sources that you trust, or blocks messages that arrive from specific email addresses and domains that you don't know or trust.
Safe Senders List Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. You can add your Contacts and other correspondents to this list. However, by design, safe domains are not recognized by default in Exchange Online or in Exchange Online Protection. Only blocked domains, blocked sender addresses, and safe sender addresses are recognized. If you use a Microsoft Exchange Server account, all names and addresses in the global address list (GAL) are automatically considered safe.
Safe Recipients List If you belong to a mailing list or a distribution list, you can add the list sender to the Safe Recipients List. Messages sent to these email addresses or domain names are never treated as junk, regardless of the content of the message.
Blocked Senders List You can easily block messages from particular senders by adding their email addresses or domain names to the Blocked Senders List. When you add a name or email address to this list, Outlook moves any incoming message from that source to the Junk E-mail folder. Messages from people or domain names that appear in this list are always classified as junk, regardless of the content of the message.
Blocked Top-Level Domains List To block unwanted email messages that come from another country/region, you can add country/region codes to the Blocked Top-Level Domains List. For example, selecting the CA [Canada], US [United States], and MX [Mexico] check boxes in the list would block messages from email addresses that end in .ca, .us, and .mx.
Blocked Encodings List To block unwanted email messages that appear in another character set or alphabet, you can add encodings to the Blocked Encodings List.
Email account types supported by the Junk Email Filter
The Junk Email Filter can be used with the following kinds of email accounts:
If you want to change your profile, export a copy of the Junk Email Lists before you make the changes, and then import the information into Outlook. This makes sure that you won’t have to re-create the Junk Email Filter Lists.
Junk Email Filter differences when Cached Exchange Mode is turned on or off
If you use an Exchange account, you have access to another layer of capabilities and tools to combat junk email.
How the Junk E-mail Filter works
The Junk E-mail Filter evaluates each incoming message to assess whether it may be spam, based on several factors. These can include the time when the message was sent and the content of the message. By default, the Junk E-mail Filter is turned on and the protection level is set to Low. This level catches only the most obvious spam. You can make the filter more aggressive by changing the level of protection. Also, the Junk E-mail Filter can be updated periodically to protect against the latest techniques that spammers use to spam your Inbox.
Note: The Outlook Junk E-mail Filter does not stop junk e-mail from being delivered, but rather diverts suspected spam to your Junk E-mail folder instead of your inbox. Some third-party solutions are available which can be more aggressive on this front.
Tip: You can control many of your Junk E-mail Filter settings with the Junk E-mail Options dialog box. From your Inbox, in the Actions menu, point to Junk E-mail and then click Junk E-mail Options.
Junk E-mail folder
Any message that is caught by the Junk E-mail Filter is moved to a special Junk E-mail folder. It is a good idea to review the messages in the Junk E-mail folder periodically to make sure that they are not legitimate messages that you want to see. If they are legitimate, you can move them back to the Inbox by marking them as not junk. You can also drag them to any folder.
Junk E-mail Filter Lists
Even though the Junk E-mail Filter filters your incoming messages automatically, the Junk E-mail Filter Lists enable you more control over what is or is not considered spam. These lists enable you to allow messages from sources that you trust, or block messages that arrive from specific e-mail addresses and domains that you don't know or trust.
There are five Junk E-mail Filter lists
Safe Senders List
Safe Recipients List
Blocked Senders List
International - Blocked Top-Level Domains List
International - Blocked Encodings List
Safe Senders List
If the filter mistakenly marks an e-mail message as a junk e-mail message, you can Block a mail sender. You can also manually build your Safe Senders list in the Junk E-mail Options dialog box. E-mail addresses and domain names in the Safe Senders List are never treated as junk e-mail, regardless of the content of the message. However, by design, safe domains are not recognized by default in Exchange Online or in Exchange Online Protection. Only blocked domains, blocked sender addresses, and safe sender addresses are recognized.
Safe Recipients List
If you belong to a mailing list or a distribution list, you can add the list sender to the Safe Recipients List. Messages sent to these e-mail addresses or domain names are never treated as junk, regardless of the content of the message.
Blocked Senders List
You can easily block messages from particular senders by adding their e-mail addresses or domain names to the Blocked Senders List. When you add a name or e-mail address to this list, Outlook moves any incoming message from that source to the Junk E-mail folder. Messages from people or domain names that appear in this list are always treated as junk, regardless of the content of the message.
International - Blocked Top-Level Domains List
To block unwanted e-mail messages that come from another country/region, you can Block a mail sender.
This list enables you to block e-mail addresses that end in a specified top-level domain. For example, selecting the CA [Canada], US [United States], and MX [Mexico] check boxes in the list would block messages from e-mail addresses that end in .ca, .us, and .mx. Additional country/region codes appear in the list.
International - Blocked Encodings List
To block unwanted e-mail messages that appear in another language, you can add encodings to the Blocked Encodings List.
This list enables you to block all e-mail addresses in a specified language encoding, also known as a character set. Today, most junk e-mail is sent in US-ASCII encoding. The remainder is sent in various other international encodings. The Blocked Encodings List lets you filter out unwanted international e-mail that is displayed in languages that you don't understand.
Notes:
E-mail account types supported by the Junk E-mail Filter
The Junk E-mail Filter can be used with the following kinds of e-mail accounts:
Microsoft Spam Filter
All e-mail accounts in the same Outlook e-mail profile share the same Junk E-mail settings and lists. If you have both an Exchange account and a Windows Live Mail account, for example, each account has its own Junk E-mail folder. However, if you have both an Exchange account and a POP3 account, junk e-mail for both accounts is located in the Junk E-mail folder for the Exchange account.
If you change your profile, you should export a copy of the Junk E-mail Lists before you make the changes, and then import the information into Outlook. This way, you will avoid the need for re-creating the Junk E-mail Filter Lists.
The Junk E-mail Filter with different versions of Microsoft Exchange
Using Outlook in a Microsoft Exchange environment - much more common in business than with home or personal e-mail - offers another layer of capabilities and tools to combat junk e-mail.
Microsoft Exchange Server 2003
Microsoft Spam Filter For OutlookMicrosoft Exchange Server 2000 and earlier
Filtering for phishing messages
Some junk e-mail can be dangerous or even fraudulent. The Junk E-mail Filter also automatically evaluates each incoming message to discover whether it might be suspicious, potentially fraudulent, or part of a phishing attack.
Comments are closed.
|
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |